ZenDesk Swarm Day

swarm-featured

As our guilt about the state of ZenDesk grew, John, Dave, and I finally agreed to do something about it. We picked a day (more like an afternoon) to isolate ourselves from the office – no offense to any of you in the office – and swarm on ZenDesk.

CannaTech Denver focuses on compliance

The CannaTech Denver events have been hit and miss, but last night’s event featured speakers from Complia and Flowhub. Dave and I attended and thought we’d share the highlights: Complia The first presenter was Hari Gopalakrishna, CTO of Complia. His content was interesting for us as competitors. His delivery was weak, bordering on terrible (I … Read more

The how and when of our pivot

Our pivot is primarily driven by the realization that 64% of the Colorado market (businesses with one location) would likely remain out of reach under our old pricing structure. If we want to grab meaningful market share among these single-location businesses, we need to have a more affordable entry point. It really is that simple.

How we develop content

Emily and I have been brainstorming ways to create visibility into how we develop content. One of our ideas is to co-author a post on the life of a question from beginning to end (part 1) and then provide a real example (part 2).